All Systems Operational

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The uptime percentages published on this site may reflect downtime due to scheduled maintenance or resulting from external applications or third parties, external network, or equipment problems.

We've switched all the times on this page to UTC. For converting to your local timezone, see https://www.timeanddate.com/worldclock/converter.html?p1=1440&p2=224

Uptime over the past 90 days. View historical uptime.
Align Operational
90 days ago
100.0 % uptime
Today
Clari Copilot Operational
90 days ago
99.84 % uptime
Today
Clari Revenue Platform Operational
90 days ago
99.97 % uptime
Today
Analyze Operational
90 days ago
99.88 % uptime
Today
Capture ? Operational
90 days ago
99.94 % uptime
Today
Dashboards Operational
90 days ago
100.0 % uptime
Today
Forecast Operational
90 days ago
99.96 % uptime
Today
Inspect - Accounts Operational
90 days ago
100.0 % uptime
Today
Inspect - Opportunities Operational
90 days ago
100.0 % uptime
Today
Mobile Operational
90 days ago
100.0 % uptime
Today
Platform (General) Operational
90 days ago
99.92 % uptime
Today
Revenue Database (RevDB) Operational
90 days ago
100.0 % uptime
Today
Studio Operational
90 days ago
100.0 % uptime
Today
Groove Operational
90 days ago
99.85 % uptime
Today
Groove Dialer ? Operational
90 days ago
99.77 % uptime
Today
Groove webapp Operational
90 days ago
99.94 % uptime
Today
Groove Extension ? Operational
90 days ago
99.7 % uptime
Today
Outlook Add-in ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024
Groove email sending is not working as expected
Resolved - We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.
Nov 20, 16:53 UTC
Investigating - Multiple organizations have reported errors when attempting to send email via Groove.

Our engineering team is actively investigating.
Nov 20, 16:04 UTC
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
Outlook: Degradation of Send with Groove functionality for Outlook Add-in
Postmortem - Read details
Nov 19, 02:28 UTC
Resolved - The issue has been resolved.
Nov 15, 21:17 UTC
Update - New emails Send With Groove functionality in Outlook Add-in might take up to 20 minutes to be delivered.
Nov 15, 19:37 UTC
Identified - We're currently experiencing a degradation of Send With Groove functionality in Outlook Add-in. Emails to be sent out are processing through our queues at a slower pace than normal.
Nov 15, 19:27 UTC
Monitoring phase report
Resolved - Based on our data and Salesforce status updates (https://status.salesforce.com/incidents/13457) we believe that the incident is now resolved
Nov 15, 17:02 UTC
Monitoring - Due to partial Service Disruptions at Salesforce (https://status.salesforce.com/incidents/13457) we are observing a higher error rate on a subset of functionalities. Our engineering team is monitoring the situation closely. We will publish an update once the incident is resolved and we confirm that functionalities depending on Salesforce are fully restored
Nov 15, 11:19 UTC
Nov 14, 2024

No incidents reported.

Nov 13, 2024
Salesforce Authentication is not working as expected
Postmortem - Read details
Nov 14, 18:14 UTC
Resolved - We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.

For users using the Groove Chrome Extension and are still experiencing the issue, please update to the version: 2024.11.12.35033.
Nov 13, 13:56 UTC
Monitoring - We have resolved the issue for the Groove Webapp. We have submitted a fix to the Chrome Extension Webstore and are awaiting approval of the fix. If you’re still seeing problems within Groove Extension, it may take up to 48 hours to receive the latest Groove Extension version. We will provide an update once the extension is published.
Nov 13, 00:08 UTC
Update - We are continuing to work on a fix for this issue.
Nov 12, 22:17 UTC
Identified - We’re investigating an issue with the Groove Chrome Extension, Dialer, and Web App where users are having issues connecting Salesforce. We have narrowed the root cause to the latest Chrome version that was released today and do not recommend customers upgrade to version 131 at this time. Our team is actively working on a fix.
Nov 12, 21:50 UTC
Investigating - We are currently experiencing an issue where users are unable to authenticate to Salesforce. Users may see a white screen when being redirected to the Salesforce Login page and/or unable to sign in. Our engineering team is actively investigating.
Nov 12, 21:02 UTC
Nov 12, 2024
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024
Scheduled Maintenance for Groove
Completed - The scheduled maintenance has been completed.
Nov 9, 21:10 UTC
Verifying - Verification is currently underway for the Groove backend maintenance.
Nov 9, 20:26 UTC
Scheduled - This is the continued scheduled maintenance for Groove which is currently in progress. We will provide updates as necessary.
Nov 9, 20:08 UTC
Scheduled Maintenance for Groove
Completed - The scheduled maintenance has been completed.
Nov 9, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 14:00 UTC
Update - On Saturday, November 9th, starting at 7AM Pacific and lasting until 1PM Pacific, we will perform back-end maintenance. During the maintenance window, the Groove app will be unavailable. This is an update to the previous message that indicated the Clari App would be down during this time. Only the Groove application will be unavailable during this timeframe.
Oct 28, 19:15 UTC
Scheduled - On Saturday, November 9th, starting at 7AM Pacific and lasting until 1PM Pacific, we will perform back-end maintenance. During the maintenance window, the Groove app will be unavailable. This is an update to the previous message that indicated the Clari App would be down during this time. Only the Groove app will be unavailable during this timeframe
Oct 25, 17:52 UTC
Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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