RevDB data pipelines are delayed

Incident Report for Clari

Resolved

All RevDB pipelines are showing as healthy, with metrics in normal operating values.
Posted Oct 21, 2025 - 18:43 UTC

Update

The majority of users' RevDB data delays are now within normal operating values, but not all have fully recovered.

We will continue to monitor the state of the system and will post and update within 60 minutes
Posted Oct 21, 2025 - 17:44 UTC

Update

We continue to see improvement in delays around RevDB data, but they are not yet within normal operating values.

We will continue to monitor the state of the system and will post an update within 30 minutes
Posted Oct 21, 2025 - 17:16 UTC

Monitoring

After manual intervention, we are seeing improvement in delays around RevDB data.

We will continue to monitor the state of the system and will post an update within 30 minutes
Posted Oct 21, 2025 - 16:41 UTC

Investigating

Clari's RevDB pipelines are currently delayed. This can lead to stale data for any feature utilizing RevDB data.

We are currently investigating and will post an update within 30 minutes
Posted Oct 21, 2025 - 16:10 UTC
This incident affected: Clari Revenue Platform (Revenue Database (RevDB)).