We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.
Posted Jun 05, 2026 - 09:14 UTC
Monitoring
Update: Resolution Requires Customer Action
Our engineering teams have resolved the issue and we are monitoring the fix. However, customers who continue to experience an impact must take action to fully restore functionality.
Required Action: Salesforce Administrators (Role: Full System Administrator) must: * Navigate to **Workspace Settings > Integrations** in Clari Copilot. * Re-authenticate the Salesforce integration.
Resolution Process: After re-authentication - Our systems will automatically re-sync your Salesforce data from the impacted window. - Full functionality will be restored within the following hours.
Who Should Take Action: Customers who continue to experience Salesforce CRM connectivity issues after this update.
If you encounter any issues or need assistance during the re-authentication process, please reach out to our Support Team.
Posted Jun 05, 2026 - 05:06 UTC
Update
We are continuing to investigate this issue.
Posted Jun 04, 2026 - 16:21 UTC
Investigating
Some customers may be seeing problems with connectivity to Salesforce CRM Integration.