Capture is currently down for multiple customers.

Incident Report for Clari

Resolved

The incident has been resolved. We have identified the problem to be a new navigation bar that was rolled out recently. We have restored the original navigation bar and the Capture tab should show up for all users.
Posted Sep 25, 2024 - 23:08 UTC

Update

The module itself is working for all the users. The capture tab isn't visible in the UI but navigating to the actual URL http://app.clari.com/autocapture works.
Posted Sep 25, 2024 - 22:58 UTC

Investigating

AutoCapture module is down for multiple customers. The RCA is unknown and the team is still investigating the cause
Posted Sep 25, 2024 - 22:16 UTC
This incident affected: Clari Revenue Platform (Capture).
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