On 2024-12-07 11:00 UTC, Clari began experiencing elevated latency, leading to slow or degraded performance for some customers in the opportunities and forecasting modules. By 2024-12-07 12:50 UTC the system recovered, and the incident was resolved at 2024-12-07 13:17 UTC.
Posted Dec 11, 2024 - 15:53 UTC
Resolved
We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.
Posted Dec 07, 2024 - 13:13 UTC
Monitoring
Our engineering teams have resolved the issue and we are monitoring the fix.
Posted Dec 07, 2024 - 12:52 UTC
Investigating
Some customers may see degraded performance. We're currently investigating the issue, and will provide an update soon. Our engineering team is actively investigating.
Posted Dec 07, 2024 - 11:59 UTC
This incident affected: Clari Revenue Platform (Forecast, Inspect - Opportunities).