Copilot Google Meet recordings experiencing elevated failures

Incident Report for Clari

Postmortem

On 2025-07-21 at 23:30 UTC, Clari detected an issue caused by a change in the Google Meet web UI that affected Copilot’s ability to record calls. A partial outage began around 2025-07-21 at 21:00 UTC. The recording functionality was fully restored by 2025-07-22 at 14:32 UTC.

Google Meet calls scheduled during this period were not recorded. All Zoom and Microsoft Teams calls continued to record successfully and were unaffected.

Posted Jul 26, 2025 - 11:19 UTC

Resolved

Our engineering team identified the issue and has released a fix. Google Meet calls are now being recorded as expected. A summary of the incident will be posted within the next three US business days.

Posted Jul 22, 2025 - 14:30 UTC

Investigating

Google Meet recordings are experiencing higher than expected error rates. Our engineering team is actively investigating.

Posted Jul 22, 2025 - 11:59 UTC

This incident affected: Clari Copilot.