There are intermittent issues with the Opportunities module while attempting to Group By an owner field.

Incident Report for Clari

Postmortem

Starting February 14, 2025 22:51 UTC, users intermittently experienced issues in the “Opportunities” module, when grouping by the “Owner” field. The Clari Engineering team resolved the issue by restarting the service on February 19, 00:28 UTC. No customer data was compromised during this incident.

Posted Feb 24, 2025 - 20:25 UTC

Resolved

The team has now fixed the issue.

Posted Feb 19, 2025 - 00:51 UTC

Identified

The team is actively applying a fix to resolve the issue

Posted Feb 18, 2025 - 18:27 UTC

Investigating

There are intermittent issues with the Opportunities module while attempting to Group By an owner field.

Posted Feb 18, 2025 - 17:49 UTC

This incident affected: Clari Revenue Platform (Inspect - Opportunities).