On 2024-12-01 approximately 14:00 UTC, Clari detected that RevDB data was delayed for many customers. RevDB data caught up for all customers by 2024-12-03 2:30 UTC.
Posted Dec 16, 2024 - 18:30 UTC
Resolved
This incident has been resolved.
Posted Dec 03, 2024 - 02:30 UTC
Monitoring
Our engineering teams have resolved the issue and we are monitoring the fix.
Posted Dec 02, 2024 - 21:44 UTC
Update
We are making progress in the investigation. Some customer are now fully restored, and we are working on restoring the data freshness on the remainder of the customers.
Posted Dec 02, 2024 - 19:00 UTC
Update
We're currently investigating the issue, and will provide an update soon.
Posted Dec 02, 2024 - 18:51 UTC
Investigating
We're currently investigating the issue, and will provide an update soon.
Posted Dec 02, 2024 - 17:30 UTC
This incident affected: Clari Revenue Platform (Revenue Database (RevDB)).