Around 2025-04-07 16:00 UTC, our monitoring systems flagged increased error activity related to Google Meet recordings. Upon investigation, we determined that these were false alerts, triggered by a recent change in Google Meet’s behavior that treated Clari Copilot being denied entry into meetings as failures.The alerts were cleared and the incident was resolved by 19:16 UTC on the same day. All Google Meet calls during this period were recorded as expected, and no user data was at risk.
Posted Apr 15, 2025 - 03:49 UTC
Resolved
After investigation, we've determined this was a false alarm triggered by internal monitoring. There is no impact to customer recordings, and all services are functioning as expected. A summary of the incident will be posted within the next three US business days.
Posted Apr 07, 2025 - 19:08 UTC
Investigating
Google Meet recordings are experiencing higher than expected error rates. Our engineering team is actively investigating.