Groove custom domain name are not working as expected
Incident Report for Clari
Postmortem

On 2024-12-5 21:30 UTC, an infrastructure update prevented customers’ custom domains from reaching Groove Clari servers. The problem was fixed on 2024-12-9 17:20 UTC. No customer data was impacted during this incident.

Posted Jan 02, 2025 - 21:41 UTC

Resolved
We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.
Posted Dec 09, 2024 - 17:25 UTC
Investigating
We are currently investigating this issue.
Posted Dec 09, 2024 - 17:22 UTC
This incident affected: Groove (Groove webapp, Groove Extension).