Starting around 2026-01-11 at 02:45 UTC, a few Clari customers may have seen page load errors when attempting to access areas of the app including Forecasting and Analytics. This was caused by an error introduced while preparing these customers for migration to RevDB. Clari Engineering corrected the database entries and the impacted customers were fully restored by 2026-01-12 18:15 UTC. No customer data was impacted and there is no impact to any RevDB migrations.
Posted Jan 14, 2026 - 02:43 UTC
Resolved
We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.
Posted Jan 12, 2026 - 18:19 UTC
Investigating
Some customers may be seeing errors in Opportunity and Analytics modules and/or Forecasting data will be zero'd out. Our engineering team is actively investigating
Posted Jan 12, 2026 - 17:08 UTC
This incident affected: Clari Revenue Platform (Analyze, Forecast).